Beauty Advisor Selfridges - Trafford Premium Retail

Store / Location: Selfridges Trafford Centre

Reports to: Regional Manager

Benefits: 50% off products, private medical, ongoing training

WHO ARE WE?

Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK's number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!

Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world.

A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.

Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!

ABOUT THIS ROLE

Are you passionate about beauty and driven by results? We're looking for a commercially astute Beauty Advisor to join our team. Someone who brings energy, creativity, and a customer-first mindset to every interaction.

You'll be the face of our brand, delivering exceptional service, building lasting relationships, and driving sales through engaging experiences. If you're motivated by KPIs, love building a client base, and know how to turn conversations into conversions, this is the role for you.

Please note this position is working 16 hours per week.

JOB ROLE AND RESPONSIBILITIES

Driving Retail Performance:

  • Hit and exceed individual and counter sales goals and KPIs
  • Greet and assist customers with enthusiasm, creating a personalised and welcoming experience
  • Build authentic relationships in-store a to foster loyalty and repeat business
  • Promote upcoming events, offers, and brand activations
  • Promote events, offers, and brand activations
  • Create buzz through engaging in-store experiences
  • Cross-sell and up-sell across the product range
  • Organise and participate in promotional activities
  • Offer expert tips and techniques to meet individual beauty needs
  • Create your own in-store events to generate excitement and drive traffic

Elevating the Customer Experience:

  • Deliver tailored consultations and product demonstrations
  • Immerse customers in the brand's heritage and product stories
  • Offer expert tips and techniques to meet individual beauty needs
  • Create buzz through innovative, self-led in-store events
  • Inspire customers to build beauty routines that reflect their unique style

REQUIRMENTS

  • Minimum 1 year in sales, business development, or retail
  • Proven track record of hitting commercial targets
  • Entrepreneurial mindset with a drive to grow
  • Excellent communication, negotiation, and relationship-building skills.
  • Creative thinker with fresh ideas and a flair for spotting opportunities
  • Comfortable with data analysis and reporting
  • Passion for beauty, spa, or wellness (experience of working in these industries is preferred but not essential)
  • Must be able to work weekends

WHAT WE OFFER

  • Competitive base salary & uncapped commission
  • Private Medical
  • Ongoing training and development
  • A vibrant, trend-led team culture

VALUES

We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.

  • Collaborative - We work together to create the extraordinary
  • Creative - We foster creativity & excellence to create value for our brands and business.
  • Courageous - We are agile, entrepreneurial & we own our future
  • Connected - We stay connected and ensure we are always consumer first
  • Committed - We are responsible for our impact on others & the planet

We're a young company that has achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion. We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...