Business Support AdministratorWaverley Court Salary: £27,257 - £29,850Hours: 36 per week, 52 weeksAbout the roleWe're looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly. Whether you're looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.It's a great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.What you'll be doing Provide general business and admin support to keep daily operations running smoothlyTaking notes at meetings for various departments within the Council in the format of manual note taking where the process of recording information is by hand or using a digital screen i.e. typing via use if a laptop where the meeting permitsProvide accurate notes of meetings following attendance at statutory and non-statutory meetingsYou will be part of a team supporting general Business Support to various service areas within the Council to ensure we provide reliable support and adhere to the Service Level AgreementsManaging and organising information including working with confidential data, documents, and records responsibly Using Microsoft Office including MS Word, MS Excel, MS Outlook, MS PowerPoint and MS Teams for data entry, word processing and communication tasksData input into various systems, including Oracle, Apex and CivicaCollaborating with internal team and external customers to provide helpful, professional serviceHelping the team meet important deadlines through strong organisation and attention to detail What skills you need We're proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.We value skills developed through education, volunteering, caring responsibilities, and other life experiences - and we'll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:Effective communication: Ability to interact with people both in writing and verbally Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skillsWorking in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processesOrganised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detailCustomer focused: Professional, helpful approach to service delivery Adaptable and flexible: Ability to adjust and problem-solve as priorities shift Team player: Able to collaborate effectively with colleagues across the organisation Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data What we offerSalary Sacrifice Schemes including Cycle to Work and car lease Access to discounts and savings on groceries, activities, eating out and shoppingCapital Credit UnionLocal Government Pension SchemeWork-life balance and flexibility27 days of annual leave plus 6 bank holidaysMaternity and adoption payTraining and development opportunitiesAccess to health and wellbeing support including access to counselling through our Employee Assistance Program Further infoThere are no line management responsibilities associated with this roleThe post will be based at Waverley Court however, the role may require the successful candidate to work at any Council location.The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.The successful applicant will require a Disclosure level 1 check. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.Find out more about our commitment to equalities Our Behaviours - The City of Edinburgh CouncilOur salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.Happy to talk flexible working.Follow us on X at @edincounciljobsView Business Support Administrator person specification