Call Center Agent: Permanent WFH set up

NOTE: ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies.

Be part of a passionate team and create opportunities!

CALL CENTER AGENT (OUTBOUND)

Job Description:

  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned
Qualifications:
  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; fresh graduates are welcome to apply
MUST HAVE the following equipment:
  • Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM
  • OS: Windows 10 or higher (MacOS equivalent is allowed)
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature
  • Internet connection: Wired connection; minimum of at least 30 Mbps
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord
So, why join us?
  • Permanent work-from-home
  • Full Time and Long Term Employment
  • Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract)
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • Opportunity for regularization and promotion
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday, and Saturday as needed
  • Scholarship program duration: 8 to 10 days
Salary package structure: Guaranteed monthly base pay: ₱15,000–₱17,000

Performance-based incentives: up to ₱7,000/month

WE LOOK FORWARD TO MEETING YOU!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php15,000.00 - Php24,000.00 per month

Benefits

  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee
  • Work from home
Application Question(s):
  • Are you currently enrolled/studying?
  • Are you currently employed? If yes, have you started your rendering period?
  • Kindly provide your active email address, mobile number, and choose the best way to contact you (Whatsapp, Viber, or regular phone call):
  • Are you comfortable with the salary offer? (PHP 15,000 to PHP 24,000 package)
Language:
  • English (Required)
Work Location: Remote
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