Care Consultant - Remote Nationwide
At reputed company, we're simplifying the reputed company experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the reputed company system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start reputed company. Connecting. Growing reputed company. reputed company position is reputed company, reputed company - Friday. Employees are required to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM. You will enjoy the flexibility to reputed company* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • The CARE Consultant is the primary day to day service contact for all medical management and care related products for a large book of business • Must understand and manage customer expectations and service needs by building and maintaining positive relationships (both internal and external) and by delivering quality service; thereby enhancing UHC reputation in the industry • Manages ongoing customer relationships and service delivery to a large book of business of approximately 130 customers • Acts as outward - facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts • Builds relationships with employer / group clients (not individual members) and serves as the primary point of contact for overall and day - to - day CARE (medical management) service issues • Represents client internally and coordinates with other functions to implement client systems, reputed company projects, and address ongoing service needs • Jobs in reputed company function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales • Account management jobs focused primarily on relationship and service management to the customer base • Generally, work is self - directed and not prescribed • Works with less structured, more complex issues • Serves as a resource to others You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED • 5+ years of experience in the healthcare industry • 5+ years of experience working directly with customers, providers, or in a healthcare setting • Intermediate level of proficiency with utilizing reputed company Word (creating, editing, and saving documents), reputed company Excel (creating, editing, and saving spreadsheets), and reputed company Outlook (creating rules and using calendar) • Ability to travel up to 25% of the time (Domestic) Preferred Qualifications: • Additional experience in insurance, healthcare administration, nursing, OR a related field such as wellness reputed company • Experience with medical management products and data analytics • Experience with Aerial highly preferred • Knowledge of medical terminology • Excellent presentation abilities, including proficiency in creating PowerPoint slides and effectively delivering presentations to various audiences • Preference for those residing in Wisconsin or Minnesota Telecommuting Requirements: • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Must live in a location that can receive a reputed company approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: • Experience with creating presentations and presenting in front of groups • Demonstrated high integrity and ethical behavior and compliance to applicable laws, regulations, and policies • Proven excellent verbal and written communication • All Telecommuters will be required to adhere to reputed company's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are reputed company to eligibility requirements). No reputed company where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for reputed company role will range from $72,800 to $130,000 annually based on reputed company employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: reputed company will be posted for a