CHC Complex Clinical Assessor

Job overview

Are you a compassionate and experienced Registered Nurse looking to make a real difference to people with complex health needs? We are seeking a motivated Complex Clinical Assessor to join our Continuing Healthcare (CHC) and Complex Care Team.

In this rewarding role, you will support adults with complex and long-term healthcare needs by undertaking assessments, coordinating care packages, and ensuring high-quality, person-centred care. Working across health and social care systems, you will advocate for service users and their families, helping them navigate the CHC process and access the right support at the right time.

You will work closely with multidisciplinary teams, care providers, local authorities and partner organisations to deliver safe, effective and integrated care. The role also involves safeguarding, quality monitoring, risk management and contributing to service improvement initiatives.

We welcome applications from nurses with strong clinical assessment skills, a sound understanding of the National Framework for NHS Continuing Healthcare, and a passion for improving outcomes for diverse communities across North West London.

Join us and help shape the delivery of high-quality care for some of the most vulnerable people in our population.

Main duties of the job

  • Undertake comprehensive assessments to identify healthcare needs and determine eligibility for NHS Continuing Healthcare.
  • Develop, coordinate and review person-centred care plans that promote positive outcomes and wellbeing.
  • Manage a caseload of individuals with complex health needs, ensuring care remains safe, effective and responsive.
  • Act as an advocate for service users and families, ensuring their views and preferences are reflected in care planning.
  • Work collaboratively with multidisciplinary teams, local authorities, care providers and other stakeholders.
  • Lead or contribute to case conferences, MDT meetings and care reviews.
  • Identify, assess and manage risks, implementing safeguarding measures where required.
  • Ensure safeguarding concerns are acted upon in line with local and national policies.
  • Monitor the quality, effectiveness and value of commissioned care packages.
  • Maintain accurate and timely case records, assessments and reports.
  • Liaise with finance and commissioning colleagues regarding care package costs and placements.
  • Contribute to quality improvement initiatives, service development and the implementation of best practice.
  • Provide specialist advice and support to colleagues, service users and partners.
  • Manage competing priorities effectively while working both independently and as part of a team.
  • Support the management of appeals and complex cases in collaboration with the Clinical Lead.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification:

Experience

Essential

  • Significant experience gained over a number of years in a complex, multi-disciplinary environment

Knowledge & Skills

Essential

  • A clear knowledge and understanding of The National Framework for NHS Continuing Health Care and its application in practice
  • An understanding of the Mental Capacity Act 2005 and its application
  • Good working knowledge of adult safeguarding
  • Understanding of the commissioning/ procurement process for adult continuing health care packages

Education/Qualifications

Essential

  • Relevant degree/professional qualification in Nursing (RGN, RNLD, RMN)
  • Evidence of continuous professional development
  • Educated to degree level or equivalent level of experience of working at a senior level in a specialist area.
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