Cloud Solution Architect (ModernWork)

This a Full Remote job, the offer is available from: Africa, Northern Africa, EMEA, Morocco

Job Title:

Cloud Solution Architect (ModernWork)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We are looking for an experienced Cloud Solution Architect (CSA) to supportour customer with a strong specialization in ModernWork skillset, particularly Microsoft Configuration Manager (SCCM/ConfigMgr) Microsoft Intune and Exchange Server and Exchange Online

The CSA will act as a trusted technical advisor, helping customers modernize, secure, and optimize their endpoint management environments while accelerating the adoption of Microsoft cloud technologies. The role combines hands-on technical expertise, solution architecture, customer-facing delivery, troubleshooting, and technical advisory responsibilities.

The successful candidate will have strong expertise in SCCM and Intune, complemented by working knowledge of Microsoft Exchange, Active Directory, and Microsoft Entra ID, enabling them to support complex hybrid environments and end-to-end Microsoft 365 scenarios.

Key Responsibilities:

Endpoint Management & Architecture

  • Design, implement, and optimize enterprise endpoint management solutions based on Microsoft Configuration Manager (SCCM/ConfigMgr) and Microsoft Intune.
  • Assess existing endpoint management environments and define modernization roadmaps aligned with Microsoft best practices.
  • Design cloud-native, hybrid, and co-management architectures across SCCM and Intune.
  • Lead or support migration journeys from traditional SCCM environments toward modern management with Microsoft Intune.
  • Design and implement Windows Autopilot and zero-touch provisioning scenarios.
  • Configure and optimize device configuration, application deployment, compliance policies, update management, and endpoint security.
  • Provide technical guidance during deployment, troubleshooting, optimization, and operational readiness phases.

Primary Technical Skills:

Microsoft Configuration Manager – SCCM / ConfigMgr

Strong hands-on experience with:

  • SCCM architecture and infrastructure design
  • SCCM installation, configuration, and administration
  • Application and software deployment
  • Operating System Deployment (OSD)
  • Software Update Management
  • Client management and troubleshooting
  • SCCM infrastructure health and optimization
  • Distribution Points and content management
  • Endpoint inventory and reporting
  • SCCM security and role-based administration
  • SCCM integration and Co-management with Microsoft Intune
  • Migration and modernization strategies

Microsoft Intune

Deep technical knowledge and hands-on experience with:

  • Intune architecture and administration
  • Windows 10/11 device management
  • Device enrollment and provisioning
  • Windows Autopilot
  • Configuration Profiles
  • Compliance Policies
  • Application deployment and management
  • Windows Update management
  • Endpoint Security policies
  • Conditional Access integration
  • Microsoft Entra ID integration
  • SCCM/Intune Co-management
  • Cloud-native endpoint management
  • Troubleshooting and operational optimization

Microsoft Exchange

Working knowledge of:

  • Exchange Server and Exchange Online
  • Exchange hybrid environments
  • Mail flow and connectors
  • Exchange Online administration
  • Exchange security concepts
  • Microsoft 365 integration
  • Exchange migrations and hybrid configurations

Active Directory / Microsoft Entra ID

Working knowledge of:

  • Active Directory Domain Services
  • Group Policy
  • Users, groups, and computer management
  • Authentication and authorization concepts
  • Hybrid identity
  • Microsoft Entra ID
  • Entra ID Join and Hybrid Entra ID Join
  • Identity integration with Intune
  • Conditional Access
  • Device identity and compliance
  • Identity troubleshooting

Professional Skills:

  • Strong customer-facing and consulting skills.
  • Excellent verbal and written communication skills in English, fluent French&Arabic
  • Ability to explain complex technical concepts to technical and non-technical audiences.

Location:

MAR - Work-At-Home

Language Requirements:

Time Type:

This offer from "Concentrix" has been enriched by Jobgether.com and got a 0% flex score.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...