Counter Manager - Brent Cross
<strong>Overview<br><br></strong><strong>Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots, Brent Cross Shopping Centre!<br><br></strong>As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences<br><br><strong>Responsibilities<br><br></strong><strong> As a Counter Manager, your missions, will be as follows: <br><br></strong><ul><li> Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance. </li><li> Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue. </li><li> Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals. </li><li> Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets. </li><li> Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness. </li><li> Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities. </li><li> Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed. </li><li> Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations. </li><li> Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals. </li><li> Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times. <br><br></li></ul><strong>Qualifications<br><br></strong><strong>The Bene-Fit for a Counter Manager:<br><br></strong><ul><li> Dynamic, enthusiastic, and sales-driven </li><li> Passion for make-up and Retail with a focus on achieving sales targets </li><li> Result-oriented, who likes a challenge and exceeding sales expectations </li><li> Desire to provide a unique customer experience that drives customer loyalty and repeat business </li><li> Flexible availability including weekends, late nights, Bank holidays and holiday periods. </li><li> A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success </li><li> Minimum 6 months of management experience <br><br></li></ul>Bold Brows and even Bolder Opportunities as a Counter Manager!<br><br>The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)<br><br>At Benefit, we are all about feeling good, and nothing feels as good as belonging.<br><br><strong>Benefits Of Our Counter Manager Position<br><br></strong><ul><li> Product Discount</li><li> Staff Sale</li><li> New Launch Gratis</li><li>Annual Leave</li><li> Full Training provided</li><li> Refer a friend scheme</li><li>Competitive Commission Scheme<br><br></li></ul><strong>Come paint the world PINK with us! <br><br></strong>Apply to become a Counter Manager<br><br><strong>We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact </strong> careersatbenefit@benefitcosmetics.com .