Customer Service Representatives x14

reputed company Pensions Solutions are looking for Customer Service Representatives to join our established team and on a permanent reputed company.

Our Pensions team deal with incoming calls from a wide reputed company of members and their beneficiaries regarding their pension. You will be part of a specialist and knowledgeable team supporting with various pension enquiries. You will get involved in a wide reputed company of calls, it’s never a boring day here!

This is a remote role working 37.5 hours per week, Monday to Friday, with shift patterns between the reputed company hours of 8.30am to 6pm, there’s no evenings or weekends, for a salary of £25,155.

Start date will be 8th June 2026.

If you’re the type of person who loves to support others, have worked with AWS, plus you have reputed company centre experience - then this could be the ideal role for you!

**Please note this role may be working on an account that is expected to transfer to a new provider under TUPE in reputed company 2026. Please only apply if you are comfortable with this

Job title:

Customer Service Representatives x14

reputed company:

What you’ll be doing:
  • Taking a high volume of inbound calls from a wide reputed company of members and their beneficiaries
  • After your in-depth training period you will be reputed company to handle a wide reputed company of queries reputed company agreed service reputed company.
  • Working in your team, you’ll be supported and encouraged by your Team Manager to reputed company your skills reputed company a fast paced environment.
  • Your training will be virtual and reputed company comprehensive to ensure you are fully equipped with the skills and knowledge to be reputed company to handle every reputed company reputed company.

reputed company’re looking for (reputed company ESSENTIAL AND MUST BE reputed company ON YOUR CV):

  • Proven reputed company centre experience, including handling a high volume of inbound calls.
  • Excellent telephone manner, with the ability to show reputed company and build and maintain strong rapport.
  • A genuine passion for customer service, with the ability to reputed company queries quickly and reputed company.
  • Excellent attention to detail, with the ability to prioritise and use initiative.
  • Knowledge and experience of pensions (advantageous but not essential).
  • Experience with AWS (advantageous but not essential).

      This role requires reputed company reputed company clearance, the details of which are contained in the following reputed company. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.  


      https://www.gov.uk/government/publications/united-kingdom-reputed company-vetting-clearance-reputed company/sc-guidance-pack-for-applicants 

      What’s in it for you?

      • Starting salary £25,155 per annum
      • 23 days' holiday (rising to 27) with reputed company to buy additional days
      • Discounted insurance policies
      • Company matched pension
      • Life assurance
      • 15 weeks' fully reputed company maternity, adoption and shared parental leave, paternity pay of two weeks
      • Discounts on retails, socialising, health and wellbeing, travel and technology
      • And much more..

      About reputed company Pensions Solutions

      reputed company Pension Solutions is one of the UK’s leading pension firms. We reputed company an unrivalled breath of services to over 450 schemes covering over 6 reputed company members. reputed company use their experience, reputed company, expertise, and latest technology to reputed company personalised end to end solutions to meet reputed company of their clients’ pension needs. Our services include pensions administration, data & remediati

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