DC and Transport Communications Executive

Join Superdrug Head Office- Make a Real Difference Every Day!

Location: Croydon
Hours:am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary:Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

The DC Communications Executive is responsible for supporting key internal stakeholders to deliver alldistribution and transport messaging. Starting at a strategic level, they will support internal departments to drive the engagement of our teams across all aspects of our Distribution Centres.
A key part of this role will be to oversee communications across all internal channels, including aninternal communications platform as well as the organisation and execution of in house eventsdesigned to increase team engagement across all departments. They will manage a calendar ofcommunications across 2 distribution locations that aligns with the Superdrug internalcommunications strategy.
Here's the excitingbit… A day includes:

Work as part of the Internal Comms team to maintain a rolling calendar of activity across
internal channels that aligns with our employer brand and wider business strategies, creating a
sense of belonging, purpose and leaving team members feeling informed and included
Ownership of all distribution and transport specific communications plans and management of
communications mapping across the distribution centres. This is inclusive of operational
communications, such as health and safety messaging
Working with key stakeholders including, but not limited to, the Supply Chain Director, Heads
of Departments, wider operational managers and the onsite people teams to cascade
information within the distribution and transport teams
Building relationships across all departments to stay close to their communications priorities,
acting as an expert when they need to push messages out to specific audiences
Supporting the people team with DEI calendar execution at distribution centres
Partnering with our corporate charity partner to engage team members in fundraising and
understanding impact
Reporting on and analysis of internal comms to share updates with key stakeholders,
measuring impact of all activity delivered
Management of the internal comms platform for all relevant departments, including
administration and reporting
Work with wider internal communications team to create digital content for relevant channels,
manage internal media screens across distribution centres
Act as a brand guardian for all communications created, including tone of voice

Key Responsibilities:

You enjoy working with a variety of teams and sites.
You have excellent communication skills including writing and editing content for a variety of
audiences, reflecting brand tone of voice, sentiment and clarity
You add value through innovative and creative approaches, using all types of media andcommunications channels

Be part of more and together we put a smile on our customers’ faces.
You understand how to engage with stakeholders at all levels across the business
You are good at developing new ideas and delivering clear communication across the business
You are motivated by the challenge of finding new ways to engage with our teams.
You get satisfaction though developing, delivering and reviewing campaigns
You enjoy networking, developing relationships and keeping up to date with industry best
practice.

What you’ll need:


You understand the core principles of internal comms and why this is important to our business
You enjoy working to deliver a strategy and understand how to measure its success
You have experience working with a number of digital platforms including Canva, SharePoint and
systems similar to Facebook.
You’re able to film and edit content to a basic to intermediary level including videos, sound clips and
social media assets
You’re able to adapt your approach and flex your plans based on the needs of the business
An ability to work across multiple brands and understand multiple facets of tone and branding
You’re organised and able to manage competing priorities and project work

Here's what's in it for you:

  • days holiday rising to 38 days with length of service (inclusive of bank holidays)
  • staff discount codes for yourself and a family member or friend
  • discount on Superdrug Own Brand Products both in store and online
  • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
  • Company pension matching and bonus
  • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
  • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
  • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
  • Unrivalled Learning and Development programmes
  • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
  • Come and be part of something special!
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...