Summary

Salary
: Competitive Salary & Benefits

Reporting Line
: Head of Risk & Controls

Contract Type
: Permanent

Location
: London

Closing Date
: 25th February 2026

What to expect

As a Enterprise Risk & Assurance Partner you will join us on our journey and undertake a valuable role reporting to the Head of Risk & Controls.

The Enterprise Risk & Assurance Partner is a key member of the Group Risk & Assurance team, responsible for delivering functional strategies, always modelling Post Office behaviours and demonstrating a Postmaster-first mindset.

Acting as an expert advisor, the Enterprise Risk & Assurance Partner will apply advanced knowledge of enterprise risk management and assurance as well as broad knowledge of governance and risk culture. The Enterprise Risk & Assurance Partner will lead the development and embedding of the Enterprise Risk Management and (Integrated) Assurance frameworks, partnering with senior leaders to strengthen risk informed decision-making and governance.

They will drive a culture of inclusion, continuous improvement, and high performance across their teams, delivering targeted assurance reviews, risk integration into strategic planning, and optimisation of risk tools and reporting to drive decision-making across the organisation. It supports the delivery of the POL Integrate Assurance Plan. The role ensures that material risks and assurance outcomes are objectively assessed and reported to governance forums such as the Risk & Compliance Committee and Audit, Risk & Compliance Committee. As a Second Line individual, the role collaborates with other Second and Third line assurance functions to deliver a cohesive and integrated approach to risk, control, and assurance across POL. It champions a culture of inclusion, continuous improvement, and high performance, while role-modelling POL behaviours and a Postmaster-first mindset.

Ultimately, this position is pivotal in shaping a forward-looking enterprise risk and assurance capabilities that enhances governance, strengthens confidence in risk management, and supports strategic decision-making across the organisation.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure
• Up to 18% individual performance-based incentive scheme
• Car allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office \'Everybody\'s Business\'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you\'ll need to succeed

Qualifications.

• Degree educated, or equivalent, and holder of a professional qualification through IRM, IIA, CISA, ACCA, or qualified equivalent.

Experience

• Strong experience in owning and enhancing risk frameworks, preferably Enterprise Risk Management (ERM) frameworks aligned to recognised principles: ISO31000, Orange Book, COSO Integrated ERM, including the design and deployment of risk tools and practices that deliver actionable insight.
• Proven experience acting as a trusted advisor to senior leadership with the ability to influence strategic planning and decision-making, preferrable annual business plans and / or key transformation programs.
• Significant (audit) assurance background, with deep knowledge of control concepts and methodologies, including Sox compliance and / or Risk & Control Self-Assessment (RCSA)
• Demonstrated expertise in leading targeted technical or multi-discipline reviews, providing objective insight into risk and control strategies.
• Capable of leading the design of new assurance methodologies or concepts, ensuring alignment with governance expectations and clarity across the Three Lines.
• Experienced in leading business-wide initiatives, i.e., cross-functional projects, Integrated Assurance or similar, driving cultural change and strengthening governance and oversight activities.
  • Hands-on experience with GRC solutions and reporting tools, preferably ServiceNow / PowerBi, to optimise risk visibility, assurance coordination, and reporting efficiency.
• Strong ability to prepare and present clear, objective reports on material risks and targeted assurance outcomes to senior stakeholders, committees, and governance forums.
• Proven track record of driving continuous improvement and innovation within risk and / or assurance, as well as delivering training and upskilling key stakeholders.
• Proficient in MS Office applications, including Excel, Word, PowerPoint, Visio, SharePoint.
• Substantial experience in establishing successful, cross-functional, stakeholder relationships.
• Demonstrable experience of delivering projects to achieve key objectives.

Skills and Capabilities

• An enabler who speaks with confidence and expertise, guiding stakeholders and teams to deliver exceptional outcomes through clarity, support, and accountability.
• Excellent influencing and communication skills, including strong written ability, with high emotional intelligence and adaptability to tailor messages that resonate and drive action.
• Ability to build and sustain strong relationships with senior stakeholders, securing alignment and commitment to strategic priorities and functional plans.
• Acts as a trusted advisor, applying deep expertise in risk and assurance alongside broad understanding of interconnected business areas to provide balanced, insightful guidance.
• Strong commercial and strategic acumen, able to interpret complex information and make sound, data-driven decisions that deliver value.
• Collaborative and inclusive, fostering an environment that encourages innovation, continuous improvement, and high performance across the function.
• Demonstrates integrity and commitment to organisational values, consistently role-modelling behaviours that build trust and accountability.
• A champion of equality, diversity, and inclusion, actively promoting these principles in all aspects of the role and through stakeholder engagement.