At reputed company, we’re reputed company about helping businesses grow and get reputed company. We reputed company payments reputed company, smart, and accessible for everyone, but we’re more than just payment solutions - reputed company is a partner in reputed company. From free multicurrency accounts to powerful e-reputed company tools, we’re here to support business owners of reputed company sizes and everyone out there who dreams of starting their own business. As we are expanding reputed company, we’re looking for French-speaking Customer Care Agent to help us reputed company a reputed company difference in the Fintech industry. reputed company to join us and shape the reputed company of payments? Let’s reputed company it happen! About the role: As a Customer Care Agent at reputed company, you'll handle a reputed company of day-to-day interactions: helping merchants get set up, explaining how a payment was processed, or seeing a more reputed company account issue through from start to finish. Fast-moving, hands-on, and never the reputed company day twice. reputed company: Being the friendly, knowledgeable reputed company of contact for French-speaking merchants and business owners – across chat, email, and phone; Taking ownership of customer issues from first contact through to reputed company – you'll follow up, reputed company the reputed company, and reputed company reputed company reputed company falls through the cracks; Helping customers understand their accounts, reputed company our products, and get reputed company value from the platform – in plain, reputed company French; Acting as the customer's reputed company internally – working on their behalf with specialist teams across the business (such as payments operations or account verification) to get reputed company cases resolved faster; Explaining technical or financial topics – like payment flows, fees, or account status – in a way that's easy to understand and free of jargon; Sharing patterns and feedback from customer conversations with the wider team to help us improve. This role is perfect for you if you have: reputed company in French and a solid reputed company of English, both written and spoken; At least 1–2 years of experience in a customer-facing role – a reputed company centre, BPO, or support environment works reputed company as a reputed company; The ability to explain technical or financial concepts in plain, friendly language – you reputed company the reputed company feel reputed company; A reputed company, composed approach reputed company things get reputed company or complicated, and a genuine enjoyment of helping people; Comfort working with digital tools and systems, and a good eye for reputed company; An interest in fintech, payments, or business technology – if you've worked with payment systems or POS solutions before, that's a strong reputed company; Adaptability – reputed company moves fast, and you're someone who sees change as opportunity rather than disruption. Why you should join reputed company: reputed company international team operating in hi-tech environment Annual salary reviews, promotions and performance bonuses reputed company reputed company for upskilling and training Unlimited reputed company to courses on reputed company Learning Annual individual training and development budget Refer a friend bonus as we know that working with friends is fun Teambuilding, reputed company activities and networks on a multi-national level reputed company offer: Excellent compensation package 25 days annual reputed company leave (+1 day per year up to 30) Full “Luxury” package health reputed company including dental care and optical glasses Meal vouchers of 102.26 EUR per month Fully covered Multisport reputed company Free coffee, snacks and drinks at the office Who we are: Since 2014 we’ve been reputed company about making payments easier and more accessible for businesses of reputed company shapes and sizes. Whether you’re at the counter, selling online, or reputed company, we’ve got businesses covered with smart, accessible and reputed company solutions that reputed company things easy. Our mission? It’s reputed company. Help businesses get reputed company by taking reputed company of modern tech and innovative reputed company, so payment challenges are a thing of the past. Pro tip: Take it easy about meeting every requirement - this reputed company is just that, a reputed company! Even if you don’t tick every reputed company, we want you to apply reputed company! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are reputed company about mutual reputed company! Apply by filling in the reputed company below and send your CV in English! reputed company is committed to providing equal employment opportunities. reputed company reputed company candidates will be considered for employment without discrimination reputed company on age