HR Coordinator

Department: Human Resources

Employment Type: Full Time

Location: London, UK

Description

Key Responsibilities

• Coordinate the onboarding process for new joiners, including preparing documentation and ensuring all relevant information is collected before their start date.
• Deliver or support HR inductions and coordinate onboarding sessions and events.
• Prepare employment contracts, offer letters, contract amendments and other employee correspondence.
• Process employee changes including promotions, salary changes, transfers, changes to working arrangements and other contractual updates.
• Maintain accurate and up-to-date employee records across HR systems and internal records.
• Support right-to-work, visa and immigration checks in line with relevant requirements.
• Coordinate probation processes and ensure relevant managers are reminded of key dates and actions.
• Support maternity, paternity, parental leave, sabbaticals and other employee lifecycle processes.
• Coordinate the offboarding process, including leaver documentation, system updates, payroll notifications and exit processes.
• Respond to day-to-day HR queries from employees and managers, escalating more complex matters to the appropriate HR colleague.

• Support monthly payroll processes by ensuring employee changes and relevant information are accurately recorded and submitted within payroll deadlines.
• Review payroll information and help identify discrepancies before payroll is finalised.
• Support the administration of employee benefits including private medical insurance, dental insurance, pension arrangements, Cycle to Work and other benefits.
• Work with external providers and internal Finance colleagues where required.
• Maintain accurate benefit and payroll records and support periodic audits and reconciliations.

• Maintain high levels of data quality across HR systems and records.
• Produce regular HR reports and management information.
• Use Excel to analyse employee data, identify trends and provide useful insights to the HR team.
• Carry out regular data checks and identify inconsistencies or areas requiring action.

• Take on some recruitment responsibilities as part of the role, with support and guidance from the Recruitment and wider HR team. 
• Gradually develop experience across the recruitment process, including advertising roles, reviewing applications, coordinating interviews and supporting candidate communications. 
• Work with hiring managers to understand recruitment needs and support them through the hiring process. 
• Support pre-employment checks, offers and the transition from candidate to new employee. 
• Develop confidence in recruitment systems, processes and best practice over time. 

• Support the administration and ongoing development of HR systems.
• Identify opportunities to simplify or improve HR processes and employee communications.
• Support testing and implementation of new HR processes, systems and tools.
• Help maintain HR templates, guidance documents, policies and process documentation.
• Take ownership of routine HR processes and proactively identify where improvements can be made.

• Support HR projects and initiatives across the UK and internationally.
• Assist the wider HR team during busy periods and major annual processes such as performance reviews, salary reviews and benefits renewals.
• Work collaboratively with HR colleagues across different regions and time zones.
• Support the preparation of HR communications and employee information.
• Undertake ad hoc HR projects, analysis and administrative activities as required.
• Carry out other reasonable duties and responsibilities assigned by the line manager or Global Head of HR.

Skills, Knowledge & Expertise

• Previous experience in an HR Administration, HR Coordinator, HR Operations or similar role.
• Strong attention to detail and a high level of accuracy when working with employee data and documentation.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Good numerical and analytical skills.
• Strong Excel skills and confidence working with HR data, spreadsheets and reports.
• Good working knowledge of Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.
• Strong written and verbal communication skills.
• Confidence communicating with employees and managers at different levels of an organisation.
• Ability to handle confidential and sensitive information with discretion and sound judgement.
• A proactive approach and willingness to take ownership of tasks.
• Ability to work effectively as part of a busy and geographically dispersed HR team.

• Experience working within an international or multi-country organisation.
• Experience using an HRIS or other people management systems.
• Experience supporting payroll, benefits or HR reporting.
• Experience producing or analysing HR data and management information.
• CIPD qualification or currently working towards a CIPD qualification.

• Be curious and willing to learn about different areas of HR.
• Have the ambition to take on greater responsibility as their experience develops.
• Look beyond completing a task and consider how a process could be improved.
• Be comfortable working with data and interested in developing stronger people analytics skills.
• Be proactive and willing to offer ideas and solutions.
• Take pride in producing accurate, high-quality work.
• Be comfortable asking questions and learning from more experienced HR colleagues.
• Be willing to support colleagues and contribute wherever they can add value.
• Enjoy working in a fast-moving, international environment where priorities can change.
• Have a genuine interest in building their HR knowledge and developing their career within Oxford Economics.

Equal Employment Opportunity (EEO)