We are partnering with a global leader in digital commerce and customer engagement, renowned for connecting millions of customers with an expansive range of products and services. This innovative organization is at the forefront of enhancing the online shopping experience, continuously leveraging cutting-edge technology to drive market leadership and unparalleled customer satisfaction.<br><br>This is an exceptional opportunity to join a dynamic team and make a significant impact on customer engagement strategies for major promotional events. As a key contributor, you will be instrumental in executing dynamic marketing campaigns that captivate audiences and drive engagement across various digital touchpoints. Your work will directly contribute to enhancing the customer journey, optimizing performance funnels, and ensuring successful outcomes for some of the largest and most exciting events in digital commerce.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Support the execution of large-scale promotional event marketing campaigns, particularly during key seasonal periods.</li><li>Drive onsite merchandising and customer funnel engagement initiatives to improve discovery, conversion, and retention.</li><li>Execute lifecycle marketing campaigns across onsite placements and outbound communication channels.</li><li>Coordinate and launch customer-facing communications across various digital channels, including email and push notifications.</li><li>Partner cross-functionally with marketing, merchandising, operations, and business teams to ensure timely and accurate campaign execution.</li><li>Monitor campaign operations, troubleshoot execution issues, and maintain high quality standards across all customer touchpoints.<br><br></li></ul><strong>Must-Have Qualifications<br><br></strong><ul><li>Experience in marketing, merchandising, campaign management, or related fields.</li><li>Strong attention to detail and ability to manage multiple priorities simultaneously.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work independently in a fast-paced and data-driven environment.</li><li>Intermediate level experience in onsite/outbound merchandising.</li><li>Intermediate level experience in marketing strategy.<br><br></li></ul><strong>Nice-to-Have Qualifications<br><br></strong><ul><li>Experience supporting digital commerce or retail marketing campaigns.</li><li>Familiarity with onsite merchandising and customer engagement strategies.</li><li>Experience working with CRM, outbound marketing, or lifecycle marketing channels.</li><li>Analytical mindset with the ability to interpret campaign performance metrics and operational KPIs.</li><li>Familiarity with Tech /AI solutions or graphic design.<br><br></li></ul><strong>Client Description<br><br></strong>Our Client is a FTSE 100, multinational technology company no longer known for just one thing. Their areas of expertise include e-commerce, cloud computing, digital streaming, artificial intelligence, original entertainment… the list goes on. Despite being primarily digital, their aim is to be the most customer-centric company in the world.<br><br><strong>Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.<br><br></strong>