Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. We are pleased to share that we are looking for a Non-Financial Risk & Control Manager to join our Risk team on a 12-month Fixed Term Contract.

Reporting to the Head of Non-Financial Risk, the purpose of the role is to manage, report and provide oversight of risk and controls within SCUK while being the SME and overall responsible lead for Non-Financial Risk and Control Management including Operational Risk and Resilience. You will be responsible for the day-to-day management for your team across the Non-Financial Risk and Control function and will also ensure SCUK remain aligned to group wide initiatives, frameworks and policies.

Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities * Managing the Non-Financial Risk team on a daily basis including through appropriate planning * Oversight, tracking and ownership of the risk appetite for non-financial risks * Preparation and presentation relevant Non-Financial Risk initiatives in respect and applying the methodology of shareholders and/or group * Oversight and approval of the Operational Risk Assessments carried out by the business on change management initiatives * Oversight and approval within mandated level of Risk Acceptance requests * Monthly preparation and presentation of relevant management information to relevant committees * Supporting with the oversight of the SCUK Risk and Control Self-Assessment with the appropriate representation at SCUK and SanUK/SCF fora * Incident Management – supporting investigations and resolution in accordance with policies while collating, reporting and escalating those incidents posing a threat to SCUK * Supporting the activities relating to all Bronze Crisis Management events, including escalation to Silver CM, facilitation of firm wide events and reporting requirements * Oversight of Joint Ventures in all relevant aspects of Operational Risk, Resilience and controls performance Technical Knowledge

• Maintain up-to-date awareness of all relevant SCUK policies and processes.
• Possess a relevant industry qualification with at least 3 years' experience in a Risk and Control environment.
• Act as the SME in regard to risk related management tools Stakeholder Engagement * Establish sound working relationships with all areas of the business * Maintain relationships with both Santander UK and Santander Consumer Finance Division (Madrid) * Maintain relationships with Heads of Department, Senior Management and Directors * Work with stakeholders across the business to review and identify SCUK's top risks under the Risk and Control Self-Assessment program (RCSA) Communication and Reporting * Responsible for the timely production of high-quality MI reporting suite/dashboard for all related Risk types * Establish and maintain effective communications with Senior Management within SCUK, SAN UK, SCF, joint ventures and manufacturer partners Outsourced Oversight * Oversight and monitoring of any outsourced or other SCUK department related activities to ensure performance against KPIs and SLAs are delivered and contractual obligations are verified and audited Risk * Responsible for the activities relating to Non-Financial Risk Management, engaging with stakeholders to address issues and escalating to Senior Managers or Fora as necessary * Dealing with/escalating identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Controls * Responsible for the management of designing, implementing and performing second line internal controls What we're looking for * Work experience in a similar role within a Risk function (ideally within Financial Services) * Experience of managing projects and progressing activity to meet required timeframes and company objectives * Good and demonstrable communication skills * Able to establish and maintain good relationships with levels across the business * Attention to detail, well organised and self-motivated * Ability to analyse, enquire and challenge information * Willingness to learn with an open mind to challenge existing procedures * Risk analysis experience within Financial Services (desirable – not essential) * A sound knowledge of policies and procedures within financial services regulated and compliant environments (desirable – not essential) * Strong PC software skills and the ability to produce good quality, accurate working documentation and presentations, including business case proposals and requirements, briefs and presentations (desirable – not essential) Benefits * Competitive salary of £70,000–£75,000 (dependent on skills & experience) * Annual bonus based on personal and company performance * Private medical cover * Employee assistance programme * Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know * The hours for this role are 09:00–17:00 across Monday to Friday Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero‐tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.