Overview

Performance and Analytics Designer (PrOptima or Foresight) – Virgin Media O2

Location: Birmingham, London, Reading, Slough

Summary

We have an excellent new role for a Performance and Analytics Designer to join our Core Engineering Data Platforms team. This is a key role to develop internal data sources and tools to continuously improve and enhance performance investigation models, KPIs, reports and data visualisations that provide insights into the efficacy and performance of Data Access and Packet Core network components. (Experience working with PrOptima or Foresight in a Telecommunications environment is essential) You will support performance investigations, trending and analysis of all services that the Data domain look after. You will have access to our existing tools, including PrOptima, Foresight, GCP Tools, SQL and the Tableau reporting system. These data feeds to these systems come from a multitude of sources and network probes within our data core network.

Key Responsibilities

• Responsible for enhancing all the performance reporting for the Data Access and Packet Core teams using the Foresight and Tableau data visualisation platform and the ingest of data and reports from a PrOptima/Foresight performance management platform.
• Produce design documents to design KPIs for different platforms across data core and ensure delta counter updates for software upgrades across core platforms are agreed with the vendor and delivered by Foresight.
• Support a monthly/quarterly trend analysis to conduct a deep dive of all platforms, ensuring they run in an optimum manner and that issues are quickly identified and progressed to resolution.
• Generate, develop and curate high quality networks-focused reports and KPIs using the local reporting systems of the platforms including Grafana and Prometheus.

Must Haves

• Experience of using Rakuten Foresight and MYCOM PrOptima or similar products to produce, analyse and present performance data
• Experience with Foresight for data core components, KPIs, dashboards and reports from raw counters; knowledge of data core platforms (packet core and data access)
• Good working knowledge of big data ingest, processing and visualisation tools and platforms, and equivalent performance management tools
• Experience with one or more of the following data tools: Tableau, Foresight, GCP or SQL

The Other Stuff We Are Looking For

• Shell scripting, Python, Spark, HIVE, NiFi, Hortonworks / Cloudera DataFlow, HDFS

What’s in It for You

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you’ll get a bumper reward package bursting with benefits and extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure you’re covered no matter what life throws your way.

Next Steps

If we feel like a place where you can belong, we’d love to learn more about you as a person and your experience to date. When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll discuss it with you. Applications will be reviewed throughout the advert duration, so apply as soon as possible. If offered, the job will be conditional on the passing of background checks. All roles require a criminal record check and some roles require a financial probity check. Your recruiter can provide more information if needed.

Equal Opportunity

Virgin Media O2 is an equal opportunities employer and we’re working to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, and we encourage you to be your authentic self throughout your application journey with us.