Summary

Salary: Competitive Salary & Benefits
Grade:3B
Reporting Line: Head of Postmaster & Colleague Commications & Engagement
Contract Type: Permanent
Location: London
Closing Date: 25th February 2026

As a Production Advisor you will join us on our journey and undertake a valuable role reporting into the Head of Colleague Communications & Engagement.

The Production Advisor is a key member of the Corporate Affairs team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset.

Acting as a trusted advisor, the Production Advisor will share their expertise in enterprise-grade production, demonstrating best practice across creative and technical production of internal communication events. The Production Advisor will deliver flawless, enterprise-grade production, create polished multimedia collateral, and uphold best-in-class standards that reinforce employee trust and protect organisational reputation.

They will embody a culture of inclusion, continuous improvement, and high performance; with a key focus on delivering All-Hands meetings, Town Halls, Leadership broadcasts and Webinars (virtual, hybrid and in person).

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% individual performance-based incentive scheme
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office \'Everybody\'s Business\'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

Experience and Qualifications

• Proven experience collaborating with peers, colleagues, and stakeholders to contribute to the delivery of functional strategy to achieve business objectives.

• Demonstrable experience of leading on the delivery of project milestones to achieve key objectives.

• Experienced in corporate/internal comms event production (virtual, hybrid and in-person)

• Proven record of technical excellence and high-quality creative delivery and producing large Exec colleague events

• Strong video and presentation production portfolio demonstrating consistency and quality internal experience ideally but not essential

• Experience collaborating with IT teams on livestream stability, security and network readiness and familiarity with project management tools.

• Expert in virtual and hybrid event platforms (e.g., Zoom, Teams or equivalent webinar/livestream software)

• Live production competency including audio/video switching, stream management, mic configuration, bandwidth optimisation, recordings, Q&A and polls

• Strong understanding of AV hardware, signal flow, broadcast backups and failure-risk mitigation

• Ability to build production playbooks, run-of-show docs and technical checklists Creative & Multimedia

• Advanced presentation design (PowerPoint / Google Slides): storytelling, visual design, formatting precision, motion or video integration

• Video editing and production proficiency (Adobe Premiere Pro or equivalent) basic video capture, lighting and sound configuration for studio and on location recording

• Ability to create branded assets, lower-thirds, splash screens, transitions or multimedia packages Stakeholder & Delivery

• Experience supporting senior leaders as presenters/hosts in high-visibility environments

• Exceptional organisation, timing discipline and attention-to-detail with strong written and verbal communications, translate needs to outcomes

• Ability to deliver against tight deadlines without compromising quality Skills and Capabilities

• Excellent interpersonal skills with the ability to collaborate cross functionally to drive successful outcomes and business decisions.

• A trusted advisor with commercial business acumen and to make data driven decisions.

• Commercial business acumen with the ability to make data-driven business decisions.

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that\'s constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we\'re looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you\'re inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy