Referral Coordinator Health Systems Partnerships
Referral Coordinator - Health System Partnerships (Contract) @ Midi Health
Midi Health is expanding its health system and provider partnerships and is seeking a Referral Coordinator (contract) to support inbound referrals from partner organizations. In this role, you will engage referred patients, coordinate appointment scheduling, and ensure referrals move efficiently through Midi\'s intake workflows.
Working closely with the Commercial team, you will interact with patients daily through Zendesk, phone outreach, and referral management systems to support a seamless patient experience.
The ideal candidate has experience in healthcare operations, patient scheduling or coordination, or referral management and enjoys patient-facing work within structured operational workflows.
This job is \"HOT\".
Responsibilities
- Help patients access care more quickly by ensuring referrals are processed smoothly.
- Support Midi\'s rapidly growing network of health system partnerships.
- Directly improve the experience for referred patients.
- Contribute to scaling referral and care coordination workflows as Midi continues to grow.
- Drive seamless referral coordination: help ensure referred patients successfully schedule and access care at Midi through three core focus areas.
Business Impact - Driving Seamless Referral Coordination
- Referral Intake & Coordination
- Manage inbound referrals from health system and provider partners, ensuring accurate intake and documentation.
- Engage referred patients and assist with scheduling their Midi a
Location
Remote
