Remote Insurance Software Scheme Technician

Remote Insurance Software Scheme Technician

Join to apply for the Remote Insurance Software Scheme Technician role at SchemeServe

Remote Insurance Software Scheme Technician

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Join to apply for the Remote Insurance Software Scheme Technician role at SchemeServe

This range is provided by SchemeServe. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Insurance Software Scheme Technician

What is SchemeServe?

In a nutshell SchemeServe is insurance software. Our platform is used by insurance brokers, MGAs and insurers to build, design and manage their own insurance products (insurance schemes). These schemes are built on SchemeServe, either by the customer or by our ‘Wunderwriters’ – which is where this role comes in!

SchemeServe is a fully remote company (even before the pandemic!), however, we do meet twice a year for a Team Retreat (one in March, one in September). These are of utmost importance to the company and are used as a time to share ideas, relax, and get to know each other better. Activities at these Retreats have involved Archery Tag, Murder Mystery nights, inflatable obstacle courses and axe throwing.

We absolutely prize self-development and encourage staff to continue learning and set new challenges for themselves. Free books? Mentoring? Professional Development? You got it.

We also offer flexible working, paid days to do charity work, a warm and friendly working environment, plus a relaxed and open company culture.

You’ll fit right in if you are;

  • A people person who’s passionate about making brilliant relationships with your co-workers;
  • A curious person who thrives on challenge;
  • Self-motivated and thorough in your approach;
  • Daring and happy to go against the grain.


Please see our ESG policies here, including Carbon Negativity, Equal Opportunities and Diversity & Inclusion.

What is an Insurance Software Scheme Technician?

Also known as ‘Wunderwriters’ this role exists to support SchemeServe customers by responding to requests for help, troubleshooting and building schemes for them using the SchemeServe software.

We’re proud that our Support Team are knowledgeable about the insurance industry, therefore we need people with previous experience in insurance (or experience an underwriter) to build our customers’ insurance schemes using SchemeServe.

This role also requires someone with expert communication skills, and who is comfortable using Excel.

Since we are a software company (and this role entails using our software quite a bit) a curiosity for software and natural comfort around it is a must.

This role also involves consulting with freshly signed clients to understand their scheme requirements and assist them with getting their product live. Therefore, being great at customer service, friendly and personable is a major plus!

Requirements:

  • Expert communicator
  • Experience in the insurance industry, or as an underwriter
  • A natural comfort with software
  • Personable and a team player
  • UK based (although the position is fully remote)


This role is about the right attitude and person, with all levels of experience considered.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...