Restaurant Manager - Wine Bar
Job description
Join the Fortnum & Mason Team!
Are you passionate about food, delivering great service and eager to share your knowledge with others? Do you have a flair for customer service, a passion for wine and a love for artisanal products? If so, we have the perfect opportunity for you!
Fortnum & Mason are looking for an exceptional Restaurant Manager to join our unique Wine Bar at our beautiful Flagship store in Piccadilly. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.
Why Work For Us:
- Competitive salary and performance-related bonus
- Discretionary annual bonus (up to 5% of salary)
- Up to 40% store and restaurant discounts
- 25 days holiday, plus a day off for your birthday and 5 additional wellbeing days
- Matched pension scheme and excellent career development opportunities
- Opportunities to grow within a diverse and dynamic hospitality business
- Additional annual leave and recognition rewards for long service
What You'll Do:
- Leading the restaurant and ensuring it meets and exceeds F&M standards and targets
- Coach and develop your managers to ensure efficiency, leading by example
- Update your management team on business performance, new initiatives and other pertinent issues
- Tour the restaurant regularly
- Chair regular meetings with managers
- Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department
- Cooperating with the General Manager, and assisting with anything from project planning to staff management.
- Nurturing positive working relationships with staff.
- Addressing any issues in a timely fashion.
What We're Looking For:
- Experience within a wine focussed dining environment - essential
- Excellent interpersonal skills for diplomatically handling staff and customers
- Cooperation and team working skills
- The ability to lead and motivate a team of staff
- The ability to cope under pressure in a fast-paced environment
- Good business awareness for achieving successful performance
- Strong written and oral communication skills for managing business administration and personnel matters
- Strong planning and organisational skills to run a streamlined operation
- The ability to work independently and make decisions confidently
- Problem-solving ability, to resolve issues as they arise
We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from all backgrounds and celebrate diversity in all its forms. Our commitment is to provide equal opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.