Retail Advisor

Job SummaryAs a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

LocationBath

Job FamilyRetail

Job TypeFull Time

Posted Date15-May-2026

Reference73176

Responsibilities

Welcoming customers with a friendly, approachable attitude.

Building rapport to understand their needs and recommending tailored solutions.

Showcasing our innovative products and meeting performance goals.

Helping to maintain an inviting and organised store environment.

Qualifications

Confidence, communication skills, and a passion for delivering great service.

Resilience and motivation to achieve individual and team goals.

Flexibility to adapt to different shifts and customer demands.

An open mind, ready to learn and grow in a fast-paced retail setting.

Additional Qualifications

A genuine interest in technology and how it can make life better.

Previous experience in retail, sales, or customer service (not essential).

A proactive attitude and team spirit to thrive in a collaborative environment.

Benefits

Competitive hourly rate of £13.45, with potential to earn more through our accreditation programme.

Private medical cover through BUPA, including upgrade options to cover loved ones, a healthcare plan, and critical illness insurance.

Market‐leading maternity, paternity, neonatal, and carers leave policies.

23 days' annual leave plus birthday off, and the option to buy and sell up to five extra days.

Excellent pension scheme, matching up to 10% of salary.

Support and RewardsWe also offer a wide range of support, rewards and tools – all focused on helping you prioritise what really matters.

Application ProcessFollowing your application, you'll receive an invite to complete an online assessment. If you're successful, you'll receive a call from one of our recruiters to discuss the role in more detail and further questions.

Next StepsApply today and bring your passion for people and technology to life with Virgin Media O2.

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Salary: GBP 27900 per year
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