Are you looking to start your career as a Senior HR Business Partner UK in Kilmarnock - Contract Position in Kilmarnock? Teleperformance is currently hiring local talent for this position!

Summary

Seeking a Senior HR Business Partner to support HR initiatives, develop HR policies, and advise on employee relations within a fast-paced environment. This role requires strong commercial acumen, influencing skills, and the ability to build effective relationships.

Senior HR Business Partner UK

Reports to: Head of HR

Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site

Salary: £38,000 per annum

Hours: 37.5 hours per week.

Contract :Temporary (Mat Cover 9 Months)

Role Overview

Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures.

What are we looking for?

The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial &  non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing &  negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered.

This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment.

Key Tasks/Responsibilities

Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities.

• Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business

• Supports the HR function as a whole in shaping the People Strategy and delivering its objectives

• Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role

• Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches

• Support the implementation of the company’s people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture

• Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources

• Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes

• Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area

• Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation

• Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose

• Utilise people data and analytics (including operational performance, quality, absence, attrition, andengagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met

• Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas

• Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers

• Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions

• Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed

• Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice

• Attends internal and external meetings as required to represent the HR function

• Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc

• Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area

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Benefits

• Flexible Hours

Responsibilities

The Senior HR Business Partner will work proactively with the Heads of HR to develop and deliver HR initiatives, driving strategic objectives aligned with the national HR Strategy. They will ensure employee culture aligns with TP DNA and contribute to the consistent development and rollout of HR policies and procedures. Responsibilities include providing expertise and advice on employee relations and HR practice, balancing employee needs with business requirements, and guiding the business through difficult situations.

Key Aspects

Commercial mindset, strong influencing & negotiating skills, excellent interpersonal skills, ability to build sustainable relationships, pragmatic approach to guiding the business, calm and professional demeanor.

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