Services Assistant

Overview

As a Services Assistant and Christmas Champion, you will be one of ourChristmas Champions that provides the very best shopping experience for our customers. You will be based in our stores, supporting customers at checkouts, self-service tills, kiosks and our petrol stations, and assist with questions while proactively offering help. You will also pick and select high quality products on the shop floor for customers using our On-demand grocery ordering service and assist customers with Click & Collect parcels. You will build knowledge about our products, services and promotions to help provide recommendations. You may be asked to work flexibly across the store as needed.

Responsibilities

  • Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
  • Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
  • Build great knowledge about our products, services and promotions to help provide recommendations
  • Dealing with complaints, refunds, shelf tickets and advertising
  • Working flexibly across the store as needed
  • To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Qualifications

  • You must be above the school-leaver age in your country School leaving age - GOV.UK
  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • You must have Right to Work eligibility in the UK, An inclusive place to work and shop
  • Could you be one of our Christmas champions this year? Whether you\'re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.

Benefits and development

  • We truly value our colleagues and provide market-leading benefits and training to reflect that:
  • Discount card - 10% off at Sainsbury\'s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury\'s every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks - provided for Colleagues in all our stores
  • Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
  • Pension - we\'ll match between 4-7.5% of your pension contributions
  • Sainsbury\'s share schemes - buy Sainsbury\'s shares at discounted prices
  • Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. As one of our Services Assistants, you\'ll be one of our Christmas Champions that provides the very best shopping experience for our customers.

They are at the heart of the local community providing outstanding value, quality and great service. Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available - please check the contract type and schedule hours before applying to ensure that the role is right for you.

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