Technical Writer - API Documentation Remote Entry Level

Roles:Technical Writer focused on API and service documentation

Rate:Competitive entry-level pay, details shared upon application.

Contract length:Full-time, permanent position

Location:Fully remote – work from anywhere

About the role

We're looking for a Technical Writer to join our remote team and help create clear, accurate documentation for technical services and APIs. In this role, you'll work on documentation that helps developers, partners, and customers understand complex technical systems. You'll transform technical information into accessible guides, references, and visual materials that make services easier to use.

This is an excellent opportunity to develop your technical writing skills in a fast-paced, collaborative environment where your work directly supports customer success and partner enablement.

What you'll do

  • Create and refine API documentation, ensuring it's accurate, clear, and easy to follow
  • Write comprehensive guides for new services, including implementation steps, reference materials, and best practices
  • Develop visual diagrams and flowcharts to explain complex system interactions
  • Work with developers, architects, and product teams to gather information and understand technical concepts
  • Support customer and partner questions to help with smooth onboarding and adoption
  • Keep documentation updated as features and capabilities evolve
  • Manage multiple documentation projects while maintaining high quality and attention to detail
  • Help build consistent documentation practices across the organization

Skills/background needed

  • Experience writing technical documentation or API guides (no minimum years required; we welcome eager learners)
  • Ability to understand technical concepts and explain them clearly to different audiences
  • Comfortable using documentation tools and familiar with API documentation formats
  • Experience creating diagrams, flowcharts, or technical visuals (or willingness to learn)
  • Strong written communication and attention to detail
  • Able to work independently and collaborate with remote teams
  • Organized approach to managing multiple tasks and deadlines

What we provide

  • Full training and onboarding to help you succeed
  • Supportive team environment with experienced mentors
  • Flexible, fully remote work arrangement
  • Competitive benefits package
  • Opportunity to grow your technical writing skills and career

Physical requirements

This role requires regular use of a computer, keyboard, and standard office equipment. Work is generally sedentary in nature.

We welcome applications from all backgrounds and are committed to building an inclusive team. Reasonable accommodations are available throughout the application and interview process.

Ready to get started? Submit your application below.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...