Technology Engineer (Retail and Supply Chain)

Field-Based | Northern Ireland

Do you enjoy getting hands-on with technology and making sure everything runs exactly as it should? Are you someone who loves solving problems, supporting people, and keeping essential systems working smoothly?

We're looking for a Retail Technology Operations Engineer to support our Specsavers stores across Northern Ireland and the Republic of Ireland . In this field-based role, you'll be responsible for maintaining, troubleshooting, and improving the technology that enables our stores to deliver outstanding service to customers every day.

What you'll be doing

You'll be the go-to technical expert when something needs fixing, improving, or implementing. Whether you're resolving an issue on-site, supporting colleagues remotely, or rolling out new technology, you'll play a key role in ensuring our retail environments remain reliable, secure, and operational.

Working closely with Store Partners, retail teams, service colleagues, and third-party suppliers, you'll provide a high standard of technical support while building strong relationships across the business.

What we're looking for

We're seeking someone with experience in IT support, break/fix activities, troubleshooting, and service delivery, combined with a passion for delivering excellent customer service.

You'll ideally have knowledge and experience in:

  • Microsoft Windows and Linux environments
  • Cisco networking technologies
  • LAN/WLAN infrastructure
  • TCP/IP networking
  • Hardware deployment and support
  • Infrastructure and operational technology support
You'll be a confident problem solver who can work independently, manage your own workload, and adapt quickly in a fast-paced environment. Why join us?

Based in Northern Ireland, you'll be part of a supportive and collaborative team where your work has a direct impact on our stores, colleagues, and customers. Every day brings new challenges, opportunities to learn, and the chance to work with a wide range of technologies in a role that truly makes a difference.

If you're looking for a hands-on technology role where no two days are the same, we'd love to hear from you.

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