Unified Communication Engineer - Contract

Unified Communications & Digital Workplace Engineer

📍 London (Hybrid) - 3 days into the City of London

💰 £600 day (Inside IR35)

📅 6 months (initial)

A leading financial services organisation is seeking a Unified Communications & Digital Workplace Engineer to support and modernise its global communications environment.

This is a communications-first role - ideal for an engineer with strong Cisco UC / telephony and AV experience, who is also comfortable working across infrastructure, cloud and Microsoft 365.

Operating in a highly regulated environment, this role plays a critical part in ensuring all communications are secure, recorded and compliant.

Key Responsibilities

  • Own and support enterprise communications platforms, including Cisco UC and collaboration tools
  • Lead the transition from legacy telephony → Microsoft Teams and cloud-based voice solutions
  • Support and manage AV and meeting room estate
  • Ensure all communications are fully compliant, recorded and auditable across voice and collaboration platforms
  • Act as a key technical contact for compliance recording and regulatory requirements
  • Contribute to infrastructure support across servers, networking and cloud platforms
  • Troubleshoot issues across voice, network, endpoint and cloud layers
  • Support both BAU and project delivery within an Agile environment

Key Projects

  • Deployment of a new dealerboard platform (moving to IPC)
  • Office relocation and associated communications/AV changes
  • Migration of voice recording platform (Redbox → Luware)
  • Cloud transformation programme (AWS, Microsoft 365, Teams)

Key Requirements

  • Strong Unified Communications / Voice engineering background Cisco UC (CUCM), SIP, telephony, gateways
  • Experience managing AV / meeting room environments
  • Strong understanding of regulated communications and compliance recording
  • Broader infrastructure experience across:
  • Windows Server / Active Directory
  • Networking fundamentals (DNS, firewalls, QoS)
  • Cloud / Microsoft 365 / Teams
  • Experience supporting or delivering telephony / collaboration migrations
  • Comfortable operating across multiple technology domains (not siloed)
  • Highly desirable experience within Financial Services

If you're a UC-focused engineer with strong Cisco and compliance experience, apply to discuss further.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

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