Urgent & Emergency Care Data Coordinator

Job overview

The Urgent and Emergency Care team are looking to recruit a highly motivated, reliable, and enthusiastic individual who will support the validation and coordination of Urgent and Emergency Care data reporting. The role will involve producing accurate and timely reports, such as the Emergency Department breach validation, Ambulance Handover times, and length of stay incident reporting.

The post holder will work collaboratively with the Clinical Lead, Assistant Service Manager, Consultants and Matron to provide sufficient support to ensure a seamless service.

***This advert may close early, subject to high application numbers***

Main duties of the job

  • To lead on the validation and coordination of specific reports, including but not limited to, the daily breach reporting and ambulance handover times.
  • Work collaboratively with team members, such as the wider consultant team, who provide input to the breach validation report.
  • Use initiative and work independently to ensure the timely validation of breach reporting, ensuring a timely validated position is sent back to the information team and circulated to senior management.
  • Take corrective and proactive action to reduce and minimise data quality issues and highlight documentation training requirements or staff
  • Lead on the daily ambulance breach validation and validate the monthly ambulance breach position report.
  • Understand 12-hour length of stay metrics and when this triggers an incident report.
  • Lead on incident reporting for 12-hour length of stay, linking in with the Assistant Service Manager of Urgent and Emergency Care where required.
  • Ensure that daily review, validation and reconciliation of data quality reports is undertaken.
  • Complete the submission for daily national sit reps, ensuring timely submission of data.
  • Support all Urgent and Emergency Care data requirements and validation when they may arise.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification:

Knowledge

Essential

  • Knowledge of confidentiality and data protection principles
  • Knowledge of using computerised information systems
  • Knowledge of NHS systems such as EPR

Desirable

  • Understanding of the 4-hour performance metric in the Emergency Department
  • Knowledge of patient management databases

Experience

Essential

  • Previous NHS experience
  • Experience of data input and administration
  • Proven record of producing high quality reports and representing data clearly

Desirable

  • Previous experience in Emergency Department

Skills / Abilities

Essential

  • Excellent written and interpersonal skills and the ability to engage with a range of multidisciplinary staff
  • Ability to work under minimal supervision
  • Ability to work using own initiative
  • Effective time management skills
  • Demonstrable experience of data collection, presentation, and handling of data quality issues
  • Excellent IT skills including Outlook, Word, and Excel
  • Willingness and ability to learn
  • Prioritise workload, multitask and work to tight deadlines under pressure

Desirable

  • Be familiar and know the process of how to create a DATIX

Education / Qualifications

Essential

  • Diploma level education or Education to A level
  • Relevant experience of a variety of adminstrative duties

Desirable

  • Previous experience in an Emergency Department

Trust Values, Equal Opportunities and Other Requirements

Essential

  • Commitment and adherence to the Equality Act
  • Understanding and demonstrating what the trust values represent
  • Flexible approach to work
  • Productive working and ability to finish tasks
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