UX/UI Designer – Day Rate (Inside IR35) or 12‑Month FTC

Job Type:

Contractor

Build a brilliant future with Hiscox

This role is offered as a day‑rate contract (Inside IR35) or a 12‑month FTC, for candidates available immediately or at short notice.

About Hiscox UK

Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.

The Role

We\'re looking for a thoughtful and collaborative UX/UI Designer to help shape intuitive, user-centred experiences across our direct-to-consumer digital products. You\'ll work closely with a Senior UX Designer and cross-functional teams to bring ideas to life and continuously improve our customer journeys.

Key Responsibilities

  • Collaborate with a Senior UX Designer and wider business teams to translate business requirements into user journeys, wireframes, and intuitive interface designs for web journeys.

  • Create design deliverables including user flows, wireframes, mockups, and high-fidelity UI prototypes for web.

  • Develop and maintain UI assets and contribute to our design system to ensure consistency across products.

  • Iterate on designs based on user feedback, usability testing, analytics, and stakeholder input.

  • Work closely with underwriting, commercial, compliance, product, engineering, and data teams to ensure seamless delivery of user experiences.

  • Solve customer problems by balancing excellent UX with business goals—such as improving conversion while maintaining usability.

  • Support the optimisation of existing digital sales funnels by developing A/B test hypotheses, simplifying user flows, and contributing to test plans.

  • Identify and troubleshoot UX issues using user feedback and behavioural analytics.

  • Collaborate with external agencies focused on conversion optimisation and analytics.

What We\'re Looking For

  • A user-first mindset with a strong foundation in user-centred design (UCD) principles and UX best practices.

  • Ability to use analytics and user feedback to refine designs and improve key metrics like conversion rates and user satisfaction.

  • Web UI expertise, including but not limited to designing landing pages, quote/application forms, checkout processes, and navigation flows optimised for user conversion.

  • Comfortable managing complex user journeys, proactively offering solutions to UX challenges and iterating at pace.

  • Proficiency in modern design and prototyping tools such as Figma.

  • Basic understanding of HTML/CSS.

  • Strong communication and collaboration skills—you\'re comfortable presenting your work and rationale to stakeholders and working as part of a wider team.

Bonus Points

  • Awareness of accessibility and inclusive design principles.

  • Previous exposure to the financial services or insurance sector.

  • Understanding of the regulated nature of financial services, including compliance and data privacy considerations.

  • Experience or interest in A/B testing and experimentation.

  • Google Analytics, Optimizely, Fullstory/Contentsquare, Hotjar experience.

·Requirements

  • Strong experience in digital product design.

  • A portfolio that demonstrates your creative thinking and delivery of effective designs.

  • Case studies that show how you break down complex problems and turn them into meaningful, effective solutions.

  • Experience in insurance or other regulated industries is a plus.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we\'re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn\'t always have to be \'nine to five\' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.


Work with amazing people and be part of a unique culture

Salary: GBP 400 - 600 per day Experience: 3 years required
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...