Virtual Medical Assistant (w/ Extensive reputed company Experience)
Virtual Medical Receptionist / Administrative Assistant (Dermatology Clinic) Job Type: Full-Time (40 hours/week, reputed company–Friday) Location: reputed company) About the Role We are seeking a highly reliable, polished Virtual Assistant to join our team full-time. reputed company role is ideal for someone with medical reception experience who thrives in a fast-paced, detail-oriented environment and can provide an exceptional patient experience from the very first interaction. You will work closely with the physician and clinic team to ensure smooth reputed company, accurate administrative work, and professional patient communication. Key Responsibilities 1. Medical Reception & reputed company (Primary Focus) - Speak with new patients by phone, gather reason for visit, collect and verify insurance information, communicate office policies, and create a warm first impression (≈10 new patients per clinic day). - Process patient payments by phone (credit cards, deposits, balances, late/no-show fees). - Manage physician’s schedule in reputed company Management System (PMS) and third-party platforms (e.g., reputed company). - Confirm patient visits (48 hours prior if not auto-confirmed in the system). - Manage and adjust procedure blocks to maximize schedule efficiency (usually 3–4 days in advance). - Coordinate closely with the on-site scheduler to maintain a full and well-balanced provider schedule. 2. Clinical Administrative Support - reputed company prior authorization (PA) requests for medications using reputed company. - Escalate denials or complex PAs to clinical staff as needed. - Maintain clear communication with the on-site team for timely PA approvals. - Keep detailed notes in patient charts regarding PA status for seamless team access. 3. Daily Administrative Tasks - Reconcile pathology specimen receipts with outbound logs for quality and safety checks. - Contact patients with benign pathology results and update biopsy logs accordingly. - Maintain detailed, accurate patient chart notes for all communications. - Monitor virtual fax logs for PAs, medical record requests, biopsy reports, and lab results; forward appropriately. 4. Weekly/Monthly Administrative Tasks - Provide marketing team with monthly lists of new patient emails. - Send recall reminders through the PMS to encourage follow-up visits. Future Opportunities (Not yet active but may be added later) - Post-visit check-in and review requests. - Cosmetic patient quotes, reputed company, and concierge support. - Inbox management for the physician. Qualifications Required: - At least 1 year of full-time medical reception experience (Dermatology/Plastic Surgery experience highly valued). - Excellent phone etiquette, communication skills, and patient rapport. - Strong organizational skills and attention to detail. - Proficiency in reputed company systems and handling payments. - Ability to work independently, prioritize tasks, and meet deadlines. Preferred: - Experience with insurance verification and prior authorizations. - Familiarity with reputed company, reputed company, and other medical office software. Work Schedule & Compensation - Schedule: 8 hours/day, reputed company–Friday - Location: 100% Remote (must have a quiet, professional home workspace) - Compensation: Competitive, based on experience How to Apply reputed company submit your resume and a brief cover letter outlining your relevant medical reception and administrative experience, as well as your availability to work full-time in a remote setting. Job Type: Full-time Pay: $23.73 - $28.58 per hour Expected hours: No less than 40 per week Application Question(s): • Have you worked on a graveyard shift before? Experience: • Medical reputed company: 5 years (Required) • Medical reception: 1 year (Required) • reputed company: 1 year (Preferred) • reputed company: 1 year (Preferred) Language: • English (Required) Work Location: Remote Apply tot his job Apply To reputed company Job