Coffee Shop Manager - Victoria Station

REDUCING REOFFENDING THROUGH COFFEE
Coffee Shop Manager - Victoria Station (Full-Time)
£33,000 per year + tips | 45 hours per week
Immediate start
Are you passionate about great customer service?
Do you want your work to have real purpose?
At Redemption Roasters, our mission is to reduce reoffending by training people in prison and supporting them into work on release - including in our own network of coffee shops.
We\'re looking for a full-time Coffee Shop Manager to lead our small, but busy kiosk at Victoria Station. You\'ll run day-to-day operations, inspire your team, and play a front-line role in delivering our social mission.
What we\'re looking for:
- A hands-on, positive leader who leads by example
- Comfortable working solo on some shifts
- Organised, reliable and proactive
- Passionate about hospitality and creating a great customer experience
- Early riser - our shop opens at 6:30am
- Obsessed with cleanliness and high standards
- Excited to be part of a social enterprise making real impact
Coffee experience is a bonus, but the right attitude and leadership skills matter most.
Key responsibilities:
- Lead all aspects of shop operations: quality, service, people, and performance
- Manage ordering and supplier relationships
- Oversee food prep and grab-and-go product availability
- Coach, support and develop your team
- Plan rotas and ensure appropriate staffing levels
- Troubleshoot equipment and operational issues
- Maintain high standards and drive sales
- Ensure health, safety and security compliance within the station
- Champion Redemption\'s mission and values every day
What you\'ll get:
- £33,000 per year plus tips
- Specialty coffee training
- Free coffee across all our London locations
- Cycle to Work scheme and up to £400 referral bonus
- A supportive, passionate team doing work that matters
We welcome everyone.
Redemption Roasters is proud to be inclusive and committed to second chances. We actively encourage applications from people with lived experience of the criminal justice system, and from communities underrepresented in specialty coffee.
Ready to join us? Apply now. Experience: 8 years required

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