Market Research Telephone Interviewer at Ipsos: 100% Remote (United Kingdom)

Title: Home Based Business Market Research Interviewer

Location: United Kingdom, Remote

Job Description:

About The Role

Remote Market Research Telephone Interviewer

Looking for a flexible work from home role where your people skills actually matter?

Do you enjoy chatting with people, building natural conversations, and being part of a friendly and supportive team? Whether you’re an experienced interviewer or simply confident communicating with people, this could be the perfect opportunity for you.

We’re growing our remote interviewing team and are looking for enthusiastic, professional, and motivated individuals to help deliver important market research projects for some well-known organisations across the UK.

Best of all?
This is market research only — absolutely no cold sales or hard selling involved.

What You’ll Be Doing

As a Remote Telephone Interviewer, you’ll:

Every day can be different depending on the projects you’re working on.

What We’re Looking For

We’d love to hear from people who are:

If you can hold a conversation naturally and make people feel comfortable, you’ll fit right in.

Experience That We Love

The following experience would be advantageous:

But don’t worry if you don’t tick every box — full training and support are provided.

What You’ll Get

What You’ll Need

  • Conduct engaging telephone interviews from the comfort of your home
  • Speak with members of the public and business professionals
  • Gather opinions and insights for important research projects
  • Record responses accurately using online survey systems
  • Work towards achievable targets and quality standards
  • Build rapport and keep conversations flowing naturally
  • Friendly, confident, and professional communicators
  • Comfortable speaking to people over the phone
  • Good listeners with a positive attitude
  • Reliable and organised
  • Comfortable using computers and online systems
  • Able to work independently from home
  • Motivated to learn and improve
  • Telephone interviewing experience
  • B2B (Business-to-Business) market research experience
  • Experience working in a professional or corporate environment
  • Customer service, call handling, or contact centre experience
  • Fully remote working from home
  • Flexible shift patterns
  • £12.85 per hour during your probationary period + 12.07% holiday pay
  • Baseline pay rate of £13.00 per hour + 12.07% holiday pay
  • Performance related pay up to £13.80 per hour after probation period
  • Paid training
  • Ongoing coaching and support
  • Friendly and approachable supervisors
  • Opportunities to work on a variety of interesting projects
  • Development opportunities for strong performers
  • A welcoming and supportive team environment
  • Reliable broadband internet connection with ethernet cable connection
  • Quiet working environment
  • Computer or laptop:
    • Windows 10 or newer or Macs with Apple Silicon chips (M1, M2, M3 etc.) released after 2020
  • USB headset with working microphone
  • Professional approach and ability to maintain confidentiality
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